Honesty Software · Remote IT

We help with everything — phones, computers, and the tech that confuses you

General IT questions answered calmly and clearly. Over 26 years in IT and IT solutions. Upload a screenshot, pay securely, and we’ll walk you through it — remote, in plain English.

$15 / 30 minutes · Stripe checkout

What we help with

If it has a screen, a charger, or a password — ask us.

Cellphones & tablets Windows & Mac Wi‑Fi & routers Email & accounts Printers & scanners Slow computers Passwords & login “Just show me how”

How a session works

  1. Tell us what’s wrong
    Describe it and upload photos or screenshots of error messages.
  2. Pay $15 for 30 minutes
    Secure Stripe Checkout — card or supported wallets.
  3. Connect remotely
    Browser screen share (great for phones) or Honesty Connect for full Windows mouse & keyboard.
  4. We solve it together
    Patient, plain-language help from a team with 26+ years in the field.
Download Honesty Connect

Straight talk on price

$15 buys a focused 30-minute block for general IT questions — the “can you look at this?” kind. Need longer? Book another half hour or ask about a business retainer.

  • No surprise software install without your OK
  • You control screen sharing — stop anytime
  • Call 888-711-9954 if you’d rather talk first

Book remote IT help

$15 · 30 minutes · pay with Stripe · upload screenshots of the problem

Up to 8 files · 10 MB each · JPG, PNG, GIF, WEBP, HEIC, or PDF. Snap the error screen — it saves a lot of time.

You’ll confirm payment on Stripe’s secure page, then get session links by email.

Prefer to message first?

No payment required — tell us what’s going on and we’ll follow up.

Phones and many computers can use browser screen share (view + guide). Full mouse and keyboard on Windows uses Honesty Connect with a one-time support code — no account required.

Error codes, weird menus, and “what am I looking at?” photos let us prepare before we connect — so more of your 30 minutes goes to fixing, not describing.

You start sharing only when you choose. Don’t show banking or passwords you’re not comfortable sharing. See our IT support terms.

Book another half hour, or ask about a business IT retainer ($150–$500/mo) for ongoing help.

Registering or signing in means you accept our IT support & liability terms, terms, and privacy policy.

Live chat
Quick questions before you book
Prefer a voice? 888-711-9954
Connecting…